Lightspeed Payment - refund issues
The refund was not well thought out and it really needs urgent fixing.
- When I cancel the order and I forget to select the refund option, then I cannot go back and process the refund anymore. I have to call into lightspeed payments to process refunds.
- If I actually do remember to process the refund then there is no status to show me if money was ever refunded and how much? The list of all cancel orders looks the same whether the order was refunded or not. Maybe there should be another column for "refund" showing the amount that was refunded.
- After I process the refund and since there is no way to identify if the order was refunded the system allows me to process another refund. This is really dangerous. The system should not allow a refund over the original amount
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