The client id supplied is invalid

Dear By Leah,

after received your email of "Your request (# 1661375) (API Client created for codupcloud) has been updated."

i just hit the

also i tried it with employee:all but its giving me :

{"error":"invalid_client","error_description":"The client id supplied is invalid"}

Could you please reslove it ASAP. Or help me out if there is another way to communicate with lightspeed retails via api?



  • LucienVersendaalLucienVersendaal Moderator, Lightspeed Staff Posts: 711 moderator

    Hi @muhammad_zeeshan360

    Thank you for contacting us.

    Can you try again?

  • ezmatorezmator Member Posts: 1

    I hope you can help me. I getting the same problem.

    {"error":"invalid_client","error_description":"The client id supplied is invalid"}

    I have a client id but did not receive email. I chatted with retail support and they referred me to the forum. How do I email support?

  • Ali_MasoumieAli_Masoumie Moderator, Lightspeed Staff Posts: 67 moderator

    Hi @ezmator,

    Your client needs to be approved first before you can use it.

    I found your request and will give you a reply today.

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