End of Day Reports & Refunds

JanetBJanetB Member Posts: 2

When we used Onsite, the EOD Report would show what we have taken that day.

As there is no dedicated EOD Report on Retail, I have been using :

Reports - Payments - Received

However we have discovered that if a refund on Credit/Debit card takes place, this is not automatically calculated (so we need to look at the refund total and deduct this from the Credit/Debit Card amount).

When I called to report this, I was advised that I should run a report based on each payment type, which will then correctly reflect refund in the Payments-Refunds field.

This is a feature that we have lost moving from Onsite to Retail - when will this feature be reinstated?

Thanks, Janet

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