QUOTES - Why do we have to open a register to make a quote?

ApplePieApplePie Member Posts: 1
edited March 4 in General

Why do we have to open a register to make a quote?

1 comment

  • VanessaDVanessaD Moderator, Lightspeed Staff Posts: 505 moderator

    Hey @ApplePie,


    Currently, all events during sales (like items added to the sale, changes of prices, application of discounts etc) get stored in the Event Log of each sale. The Event Log is currently only used when making sales in an open Register in retail.


    When performing a quote, since we need to track those same things, it requires the register to be open.


    Hope this clarifies things!

    ———


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    Cheers!


    Vanessa D.

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

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