Home Screen revenue not Tax inclusive.

ShootersshedShootersshed Member Posts: 71

Currently the Home Screen store revenue is Tax Exclusive.

How can I make it as Tax Inclusive.

We do not exclude tax in our income conversation so it's misleading and confusing.

5 comments

  • VanessaDVanessaD Moderator, Lightspeed Staff Posts: 505 moderator

    Hey @Shootersshed ,


    To better investigate this, we'll need to take a look at your account and see what sections of the Home Dashboard are set to tax exclusive.


    Can you please call us in support so we can either take this as feedback or properly troubleshoot this particular display of your figures?

    ———


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    Cheers!


    Vanessa D.

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • ShootersshedShootersshed Member Posts: 71

    Do you have a number from Australia?

  • VanessaDVanessaD Moderator, Lightspeed Staff Posts: 505 moderator
    edited March 9

    Hey @Shootersshed ,


    Our support line is open 24/7. You can use the following number to avoid long distance fees.

    +61 (07) 3911 1216


    For any other merchant around the world, here is our list of contact numbers so you can call us toll-free.

    ———


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    Cheers!


    Vanessa D.

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • ShootersshedShootersshed Member Posts: 71

    Apparently it was coded as tax exclusive so thats the only way it is.

    It's crazy because that means that we are showing 10% less income on the screen as compared to the actual income.

    I guess it's just another issue that Onsite had the option to choose where Retail does not and we have to live with it.

  • VanessaDVanessaD Moderator, Lightspeed Staff Posts: 505 moderator

    Hey @Shootersshed ,


    I'll definitely note it in the list of enhancement requests! Thanks for bringing it to our attention.

    ———


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    Cheers!


    Vanessa D.

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

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