Feature Request: Loyalty Group Creation

KirstenKirsten Member Posts: 4

I would love to an easier way to create custom groups for SMS/email targeting. I'd like to be able to filter customers by parameters (such as visit frequency, total dollars spent, average dollars per transaction, total points, points redeemed, etc) and then group all customers within those parameters into a new custom group. Currently, you have to export the full customer list, filter by total points, and then individually enter each phone number into the new custom group, which is time consuming and doesn't provide any options for filtering by anything but total points.

1 comment

  • VanessaDVanessaD Moderator, Lightspeed Staff Posts: 714 moderator

    Hey @Kristen ,


    Thanks for taking the time to provide this feedback! I've noted it in our list of enhancement requests.

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    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    All the best!

    Vanessa

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

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