layaway and inventory counts
Currently in layaway the product still shows in inventory although it is committed to the customer that did the layaway. It does not come out of inventory until it is 100% paid. With the current system another associate could sell the item between the start of the inventory process and the final payment.
We have customers who commit to a sale that may take months before the item is needed. We sell outdoor kitchens. We need to have our inventory show what is available to sell not what is on hand at the time. We already physically mark the product as being on layaway but not having the automatic inventory adjustment makes both inventory incaauate but it makes reorder points and ordering more difficult.
There is currently not a fix for this but it is something that should be addressed. I dont believe that we are the only company with this issue.