In the same boat. It's a farce that this hasn't been a priority from day one with Lightspeed. You should be able to sell all stock from all stores in your ecom store. Instead you can only sell from one store (which cannot be changed) and you end up having to use all kind of silly workarounds which are inefficient and add to your workload. It's on the "roadmap" apparently.
Anyone from Lightspeed care to answer when this issue is going to be sorted?
Agree 100%. They blog about the importance of Omni-channel this and that and how in-store pickup is vital, yet they don't allow multi-store merchants to offer it.
At Lightspeed we completely agree that displaying inventory from all your retail locations in your online store is a big driver to better sales.
We also believe strongly in providing features to our users that make their shops more successful and we couldn't agree more that this is exactly one of those features.
This is the trend for multi-location shops selling online and something we need to provide as a feature in our OMNI selling solutions. Because of this, our team is currently researching how we can provide the best multi-shop selling and shopping experience.
Once we feel confident that our solution will provide a big benefit to our users you should see it pop up in the app and on our website.
Thanks for reading through my long response and for bringing up this problem.
You might consider how a future multi-store capability in Ecom could be extended to drop-shipping too. It seems like there might be some overlap that could be leveraged for both multi-stores and "foreign" drop-ship warehouse inventory. This would make OMNI more "omni." We have kludged something together in Retail & Ecom for this, but it isn't ideal.
These options are way to expensive. We might want to expand with an extra brick store. But this needs to work - it's what Lightspeed itself stands for. And Lightspeed Retail has already got the perfect stock management system for this. Just make the connection! The data is already there.
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Anyone from Lightspeed care to answer when this issue is going to be sorted?
At Lightspeed we completely agree that displaying inventory from all your retail locations in your online store is a big driver to better sales.
We also believe strongly in providing features to our users that make their shops more successful and we couldn't agree more that this is exactly one of those features.
This is the trend for multi-location shops selling online and something we need to provide as a feature in our OMNI selling solutions. Because of this, our team is currently researching how we can provide the best multi-shop selling and shopping experience.
Once we feel confident that our solution will provide a big benefit to our users you should see it pop up in the app and on our website.
Thanks for reading through my long response and for bringing up this problem.
There is a third party integration (By @AdVision) that allows for a multi store integration and automatically moving stock around.
Another partner, Accumula has made a similar integration you might want to check out: https://www.lightspeedhq.com/integrations/accumula/
These options are way to expensive. We might want to expand with an extra brick store. But this needs to work - it's what Lightspeed itself stands for. And Lightspeed Retail has already got the perfect stock management system for this. Just make the connection! The data is already there.
I can't believe that a software company that promotes "omnichannel" can't make their web store show inventory for more than one location. Ridiculous.