Tipping in Quick Cash mode

The tab is auto-finalizing and not allowing me to add a tip.

1 comment

  • Fred_PoissantFred_Poissant Member, Moderator, Lightspeed Staff Posts: 5 moderator

    Hi Gregory,


    Yes, the quick cash option is meant to close the transaction as quick as possible, which unfortunately, skips the step of adding the tip.


    The other options for tips are to use the regular cash payment type, or to add the tip afterwards from the Orders view (bottom bar from the floor plan). From there, you can press the blue "tip" button on any receipt and update the tip value from there.


    Depending on your workflow, you could also count your cash tips at the end of your shift and add a large amount on any cash transaction. This will declare your total amount of cash tips received from the user and day reports.


    Let me know if that helps!

    Fred Poissant

    Team Lead, Hospitality Support, Montréal

    855-300-7108,

    700 St-Antoine E, bureau 300, Montréal, QC H2Y 1A6,

    lightspeedhq.com

Sign In or Register to comment.