Feature Request: Make Work Orders Searchable by Serial Number or Model Number

ngilsonngilson Member Posts: 51 ✭

We have transitioned from Onsite, and are still needing to use it to perform repairs due to the incredibly limited searching abilities in Work Orders. It is common for multiple customers to have the same model number, and even a single customer to have multiple instances of the same model number, so not being able to search Work Orders either via the model name or serial number makes it almost useless after you have more than about 10 work orders in the system.

Another aspect that would be helpful would be a field which can be used to input the reference number provided by the company performing the repair.

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