Feature Request: Negative Quantity for buying back items from customers
We buy and trade a lot of used equipment and now that we have migrated from Onsite to Retail, it has been challenging to find a way to mimic the quoting process we used before. Originally we would create a quote itemizing the merchandise we would take from the customer for evaluation at a negative quantity. From there we would invoice the quote and pay the customer for the equipment either by crediting their account or various payment methods. I have not come across a similar protocol given that we can not make a negative quantity appear on an invoice or create a quote similarly to before. I have a serious backlog since our migration happened two weeks ago and I need a solution ASAP. I called in to see if this was possible and even the helpful representative was at a loss and suggested that I reach out this way to get some answers. Happy to collaborate if necessary.