Lightspeed Retail - Cloud version : Prompt serial numbers to input in POs

RaviNairRaviNair Member Posts: 7
edited April 19 in Feedback

We have a client who migrated Lightspeed retail from onsite to cloud. They are facing an issue in Serial numbers which aren’t prompted to input when going through a purchase order, and the number of serial numbers prompted should be equal to the number of the devices in the purchase order. It was working in onsite; but not available in cloud version.

Post edited by VanessaD on


  • ShootersshedShootersshed Member Posts: 88 ✭

    Serial numbers are treated like a notation against the product or customer more than a part of the product.

    You can add serials to items with zero stock. Its a very poor design.

  • agscanadaagscanada Member Posts: 43 ✭

    Agreed - this is one area they should focus on ASAP.

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