I was advised by light speed to contact a company by the name of Acuumuli to make the code for the new template
They returned my call - and they say they do not do this work???? Not sure why lightspeed recommended them?
I've checked-in with our Accumula support team and confirmed with them that there have been some customization done in the past on certain labels or receipts, but this is no longer offered by them as a service since it was never a primary service offered, to begin with.
I've noted your feedback and will make sure that the information gets circulated. Thanks for the heads up!
If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.
All the best!
Lightspeed Retail Support
866-932-1801 ext. 2 (Toll-Free)
514-907-1801 ext. 2 (Montreal)