Exchanging Item at different Price?
What is the best way to exchange an item at a lower price? We have customers return previously purchased items towards items of greater value but we don't refund at the full value, it's more of a trade-in value. Lightpseed won't let us edit the price in the refund check out screen so I'm not sure how to work around this. Create a Misc item to calculate the difference or create another payment type? Help!