Removing Brand from Description on Packing Slip
I'm having a problem with eCom Packing Slips. The problem I'm having is that on the Packing Slips the product description is Brand + Product Title. The customer doesn't need to see the Brand. It's not helpful to them and in many cases the Brand is already in the Product Title. This means our Packing Slips look like, "Hycroft China Hycroft Teacup". See, redundate
We have Brands associated with our products, which we need on the Retail side for reporting, but it has been a majoy nuisance in eCom. Since Brands are managed on the Retail side, you can't remove a Brand just on the eCom side.
I've tried to edit the Shipment template, the product description is completely removed. Lightspeed support has tried to edit the template too and wasn't able to fix it.