Delay in Live Data in Analytics Reports

MagnusBMagnusB Member Posts: 4

Is there a delay in sales data being visible in a custom analytics report?

We created an end of month sales report that is run at the close of business, but when comparing to the normal Lightspeed reports there are variances, which on examination appeared to be any sales transacted in the previous ~30 minutes, which didn't appear on the analytics reporting query.

1 comment

  • VanessaDVanessaD Moderator, Lightspeed Staff Posts: 539 moderator

    Hey @MagnusB


    There's usually a delay of aproximately 2 hours for each sync that's performed in Analytics.

    ———


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    Cheers!


    Vanessa D.

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

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