External Receipt Printer

in General
Hello,
We are new to lightspeed and using it in a retail space that does not print conventional receipts, they are normally on 8.5/11 paper. The problem I am running into is I cannot print a receipt from the iPad to our printer without going into reports, which not all our associates have access to. Does anyone know a way to do this?
1 comment
Hey @carlevattif
Sales receipts, when using the stylized section of the Retail POS app can only print using Airprint to a full sized printer if you were to re-print them after the sale is complete, here's how:
Print receipts from the Sales screen
By default, the only printers available if you attempt to print a freshly completed sale will be the receipt size.
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If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.
All the best!
Vanessa
Lightspeed Retail Support
866-932-1801 ext. 2 (Toll-Free)
514-907-1801 ext. 2 (Montreal)