who picked the ecom order?

Uncle_MiltonUncle_Milton Member Posts: 53
in Orders & Invoices

Is there a way to tag and employees name somewhere to indicate who picked the order? I suppose we could use comments but it would be nice to have a stand alone field for this....

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1 comment

  • GeannyGeanny Moderator, Lightspeed Staff Posts: 113 moderator

    Hi @Uncle_Milton ,

    When one of your employees marks the order as picked up, eCom creates a shipping event. This event includes the date, time, and name of the user that marked the order as shipped or picked up. Therefore there isn't a need for an additional field for this. Example:

    image.png

    If your users share the same user ID for eCom you can create individual accounts for each or use the order notes method.

    Geanny

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