Print Gift Receipts before the sale is paid for...

BEVVBEVV Member Posts: 27

I need to be able to print gift receipts before a customer is finished shopping - for example - our customers will pick out a few things for gifts - we get right to wrapping while the customer continues to shop - that way when the customer checks out everything is wrapped & ready to go.

How do I achieve this? As far as I can tell - I can only print a gift receipt for a sales that has been paid for ?

Also- I let people put things on account - now I understand I have to put it on "Layaway" - how do I print a gift receipt for something on layaway?

This changes how we conduct business - Onsite is great Retail has so many limitations. I am hoping to learn some "work arounds".


  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 796 moderator

    Hey @BEVV

    Gift receipts will only be available once you complete the sale, however, you could always place the items as a quote on the customer's profile, it'll give you an estimate of the cost and once the customer is ready to pay, migrate the quote into a sale and print out the official gift receipt.

    Thank you for your feedback!


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.

    All the best!


    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • BEVVBEVV Member Posts: 27

    Hi VD_LS -

    That does not fix nor ameliorate the still have to wait until the payment is made to generate a gift receipt.

    Then there is a rush to put the gift receipt in the box, fold the tissue, close the box & finally put ribbon on makes the customer experience not so great.

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