Editing finished invoices/sales receipts

SteveO481SteveO481 Member Posts: 1
in Orders & Invoices

Need to be able to go back to finished invoices/sales receipts and reopen them to make changes if need be. This is the only POS/sales/accounting program I have ever seen that you cannot reopen and make changes?

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  • GeannyGeanny Moderator, Lightspeed Staff Posts: 105 moderator

    Hi @SteveO481 ,

    As of now, there is no way to modify an order that was already paid for. If you need to make a copy of an order and modify it, you can always duplicate it.

    Once you duplicate an order, eCom will create a quote that you can update as you wish.

    Editing orders

    Duplicating orders

    Geanny

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