Credit Account

TcNurseryTcNursery Member Posts: 20 ✭
edited June 2021 in Feedback

Is there a way to remove a customer Credit Account after I created a new account for them?

Post edited by VD_LS on
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4 comments

  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 796 moderator

    Hey @TcNursery


    Currently, once the account is created, this action cannot be undone.


    Would you like me to move this thread to our feedback forum so it can appear as a request?

    ———

    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    All the best!

    Vanessa

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

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  • TcNurseryTcNursery Member Posts: 20 ✭

    yes

    Thank you

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  • KayleeCLSKayleeCLS Member Posts: 5

    Piggybacking on this question - Is there a reason why some accounts show up on our credit account list, regardless of if they have ever been given a credit account, or have even made any purchases with us? We have only about 100 credit accounts, but the printed report shows over 1000 accounts, and I can't find any data in the report to indicating why they are shown as a 'credit account'.

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  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 796 moderator

    Hey @KayleeCLS

    For this, you could always reach out to our support team, as they'll need to access your account for them to help you figure this out.

    ———

    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    All the best!

    Vanessa

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

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