Two different date formats shown on the same page

KaiserKaiser Member Posts: 2

I have selected to have the date displayed as DD/MM/YYYY but on some pages the format MM/DD is used, and sometimes on the same page as my chosen format. This is really confusing. Can someone look into rectifying this?

1 comment

  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 796 moderator

    Hey Kaiser,


    This could be related to your Operating System preferences being different than what is displayed within retail.


    To verify this, please do the following:

    In Mac: Open System preferences>Language & Region>Advance>Dates and check the format


    In Windows: Open control panel>Region>change date and time (please ensure to log out of retail and back in if you change these settings so they can update within retail)


    If this does not help, please call in to our support team for us to properly investigate.

    ———

    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    All the best!

    Vanessa

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

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