voided Sale inventory does not show up on inventory report until the next day.

MK463MK463 Member Posts: 2

I was training a staff member which involved creating a sales document. When the training was completed, I voided the sale. This all happened on the last day of the month. When I ran my inventory report for month end, the item attached to the invoice was not included. I ran the report again for the first of the month, and the item was included.

Can you explain how this happened?

1 comment

  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 796 moderator

    Hey @MK463

    It would be best to contact support so we can look into your account and get further information to provide.


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.

    All the best!


    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

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