POS freezing

LazarusLazarus Member Posts: 1

it really sucks when our pos system periodically decides to not work!! that is when we have people trying to pay us,,,

which is why we pay you!


  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 796 moderator

    Hey @Lazarus

    If you're experiencing this, we recommend calling our support team so we can help you determine if this is a networking related issue or something else. The POS system is not supposed to simply stop working, so there could be a root cause that needs finding.

    We recommend calling our support team so we can better assist you in figuring this out.


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.

    All the best!


    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • efrickleefrickle Member Posts: 10

    We have been having the same issue and retail tech support has only passed the buck on to the ISP or the browser we use. Definitely frustrating!

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