Splitting Commission

JohnBouvierJohnBouvier Member Posts: 1
edited August 2021 in Feedback

We transitioned from Onsite to Retail.

With Onsite we had the option to split the commission between two employee and in Retail we don't have that option to split the commission.


Does Light Speed Retail plan on adding the commission split feature?

Post edited by VD_LS on

5 comments

  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 796 moderator

    Hey @JohnBouvier


    I've moved this to our feedback forum for it to be considered for an enhancement request.

    ———

    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    All the best!

    Vanessa

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • dweinsteindweinstein Member Posts: 5

    any progress on this? this seems like basic functionality that should be out of the box

  • gregaricangregarican Member Posts: 907 

    As with so many things in Retail, we had to create a workaround. In this case it consisted of making a non-inventoried SKU for SPLIT SALES. That allows the operator to make a notation of who the other salesperson is. Reporting will at least flag those particular sales as requiring to be manually split. It's not automatic in terms of the amount tendered. But it's something at least. 😕

  • dweinsteindweinstein Member Posts: 5
    edited March 14

    yes it's something... does the non-inventory item show up on the customer receipt? also since the items aren't correctly categorized in the "Sales - Line Employee" report it will require more work to reconcile. My workaround is to create fake salespeople to represent combinations of salespeople, for example "Jim/Tom Split". It doesn't scale very well but we only have a handful of sales associates.

  • gregaricangregarican Member Posts: 907 

    Yeah the non-inventoried item would by default appear on the receipt. The hybrid salespeople sounds like a better workaround if there aren't a lot of associates.

Sign In or Register to comment.