Export Tags - and all product information

PeteONeillPeteONeill Member Posts: 1
edited August 2021 in Feedback

When exporting product information, all the information should be exportable, - Tags for example are not. I think if it can be imported then it should also be possible to export it.


I am currently trying to update some 900 products Tags and I cant because if I import a CSV to update them it will simply remove all the old tags which I want to keep. As the products all have different Tags, this is a way to time consuming

Post edited by VD_LS on
Tags:

9 comments

  • kellyfkellyf Member Posts: 12

    Agree. It's my opinion that the data is MY property so I should be given access to all of it as it pertains to my business.

  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 796 moderator

    Hey @PeteONeill

    If you ever need to export the tags, our support team has a tool they can use to perform the export and send it to you via email. You can give us a shout if you ever need it!


    It's something that's beeing looked into being available for merchants to use.

    ———

    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    All the best!

    Vanessa

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • SamASamA Member Posts: 36

    @VanessaD I'm interested in using the tag export tool. Can you help me here, or do I need to contact support via chat/email?

  • mattangermattanger Member Posts: 106 ✭

    Hi @SamA I also just so happen to have a tool that can export all of those tags, in case going through support doesn't do everything you need. That said, going through support would certainly be cheaper.

    Matt Anger

    https://spectraretail.com/

  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 796 moderator

    Hey @SamA


    Anyone in our support team can handle this request, all you need to do is call in and ask for it and we'll be able to help you out!

    ———

    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    All the best!

    Vanessa

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • h2obuffaloh2obuffalo Member Posts: 4
    edited August 2021

    @VanessaD Can this be done with pricing levels as well? I just called into support, but they told me that it was not possible for pricing levels.


    Edit: What I mean is that pricing levels should be added as a selectable exported data point.

    Post edited by h2obuffalo on
  • SethMSethM Member Posts: 90 ✭

    Add me to the list of people wanting Tags to be exportable.

  • CliffyPCliffyP Member Posts: 9
    edited November 2021

    @VanessaD I too agree with all the above statements!

    If it can be Imported, we should be able to Export it too! This make no sense.

    Current Importable but not Exportable fields:

    • Custom Prices
    • Online /eCom Price
    • Tags
    • Vendor ID
    • Vendor Cost
    • Matrix Description / Attribute Set / Attributes
    • Discountable
    • Serialized
    • ....etc

    Also import/export field mis-matches need to be addressed....

    IMPORT FLD ........................... EXPORTED FLD

    Manufacture SKU .................... Manufact. SKU

    Default - Price ........................... Price

    MSRP - Price .............................. MSRP

    It would be nice if there was some "unity" on imports & exports. Especially between Retail & eCom!

  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 796 moderator

    Thanks for the feedback! Luckily this thread is already in our feedback forum so no additional steps need to be taken to submit it as a request.

    ———

    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    All the best!

    Vanessa

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

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