Inventory API issue

EdwardEdward Member Posts: 2

Hi,

I was trying to retrieve a product via this API endpoint Item.json?customSku= . However, it does not return that particular item even though it exists in Lightspeed. I tried to call that API again with the same SKU and it working after a few hours. Hope someone can help. Thanks.

Regards,

Edward

1 comment

  • paul1_apaul1_a Member, Moderator, Lightspeed Staff Posts: 33 moderator

    Hi Edward,

    Perhaps our servers were temporarily down at the time that you made the API call the first time and were back up the second time you called it. This is rare but it does happen sometimes.

    Please let me know if if this answers your question.

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