Api token refresh stopped working.

rplumrplum Member Posts: 1

Our call to refresh the api access token has stopped working.

This appears to be affecting all our Lightspeed clients.

Here's what the api access look like from within our test store ( account id 241526 )

Is this a global issue or just our app?

if its just our app, can you tell what's wrong?


Take care,



  • paul1_apaul1_a Member, Moderator, Lightspeed Staff Posts: 72 moderator


    Are you still experiencing issues with this?

  • valentinvalentin Member Posts: 6

    I'm having an issue with refreshing the tokens, maybe it's not exactly the same.

    The request made to the refresh endpoint is hanging and unresponsive for a very long time and never timed out, even though we set a time out value of 30 seconds.

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