How stable is Lightspeed Payments cc processing?

theuboattheuboat Member Posts: 5

I am considering a change from our current credit card processor (Cayan/TSYS) to Lightspeed Payments. I don't want to trade one unstable platform for another. Is Lightspeed Payments better or worse than your previous credit card processor?

I would greatly appreciate any candid/constructive feedback to help with our decision.

Thanks.

How stable is Lightspeed Payments cc processing? 0 votes

Lightspeed Payments' Customer Experience is Better
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Lightspeed Payments' Customer Experience is Worse
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Lightspeed Payments' Customer Experience is about the same
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Other issues
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1 comment

  • BenVBenV Member Posts: 34

    What kind of instability have you seen from Cayan/TSYS? We've found them to be quite stable in the 10 months that we've been using them.

    I don't have any experience with Lightspeed Payments but I know one downside with them is they deduct their fees daily instead of monthly. They've also had a few outages recently. See here: https://status.lightspeedhq.com/history

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