API not giving real-time data
We use lightspeed restaurant for taking orders for our customers, but we have to comply with local legislations and we need to fetch the finalized orders on real-time (max 4 minutes) and create an electronic invoice based on the finalized order (via another software that we connect with the API).
Currently on busy hours (1PM to 11PM) of busy days (fridays, saturdays and sundays) we are seeing a delay of 40 to 300 minutes, with an average of 90 minutes delay until a finalized order appears on the JSON response.
What can we do to have the data on real time fetched from the API? this delay is putting us on troubles with the customers as we cannot comply with local legislations.
Can you help us?
Luis Pedro Sarti