Inventory Transfers

joebinno

I have multiple stores + a warehouse, transfers are becoming a huge issue.  It would be wonderful if a Vendor ID, Custom Sku, or Manufacturer Sku column was added.

Also there is NO warning if more items are received than expected and Lightseed will auto-correct any additional items that are scanned in.  This is a nightmare and horrible for proper inventory management.

Adrian Samuel

Hey @joebinno, with custom development, the Custom Sku and or Manufacturer sku can be added to the transfer template.

Our development team is working on revamping how inventory functions and I believe you'll find it quite helpful

joebinno

@Adrian_Samuel, what about received overages ?  There are times we transfer 100+ sku's, 400+ pieces.  If "Store B" requests "Store A" send 2 pieces of Item X, and a mistake is made where "Store B" receives 3 pieces of Item X, LightSpeed does not notify nor does it allow received overages.  Transfers will auto adjust any overages down to the number in transit, i.e. 2 pieces of Item X are in transit, 3 pieces of Item X are scanned received by Store B, Lightspeed without notification auto adjusts Item X to reflect only 2 pieces received.  Without knowledge or notification of this to the receiver, 3 pieces of Item X are placed on the sales floor.  We are left to physically double or triple count transfers, equaling employee time and waste.

Adrian Samuel

@joebinno Thank you for detailing the issue! I've spent some time looking into this.
In your ideal world you would need the system to adjust to account for overages by adjusting the amount requested to the amount received.

Whilst we explore this with our product team, you may want to explore third party web development to enhance the experience you are having by exploring apps that will notify you of such auto-adjustments by changing the user-interface.