Has anyone else been having trouble with accurate "Card Sales" and "Payouts" reports?

HomeportHomeport Member Posts: 8

A couple of times in the past few months I've had entire days never process on the "Card Sales" report. Our accountant uses this information to input our fees in our expense report and compare sales to payments received. This happened in late June and more recently in in the beginning of August. I've attached photos as an example. Last time in June, I used the "Payout" report to tease out this information but for august that information is also incorrect (even missing information for an entire day). Am I the only one this is happening to? Whats going on?

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