Is anyone else having problems with accurate "Card Sales" and "Payout" Reports?

HomeportHomeport Member Posts: 8

In June, and then again in August, we had our "Card Sales" Report glitch out in a major way. I doesn't seem to accurately reflect the information from out received payments and deposits on our bank statement. We use the card sales report to account for processing fees and compare against sales. Last time this happened in June, I used the "Payouts" report to tease out the information I needed. This item I can't even do that, because the payouts are all screwy (I'm missing a whole day of deposits). I've attached pictures to help explain what's going on. Is anyone else experiencing this? What's going on?



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