Integration to do warranty checks


We are a jewelry store and provide a lifetime warranty on all of our products. In order to keep the warranty valid customers must come into the store and have us check and clean the item. Ideally I would like some sort of button on the prior sale that they came in for a warranty check and a place to write a note on that specific sale. I would also like to set up an automatic text and or email to remind customers it is time to come in. Are there any integrations that can do this? Currently we just write a note on the customers detail page that they came in.

Thoughts on how to hack an integration to do this?


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