Gift cards for Ecom and In store sales

RoxyNerdRoxyNerd Member Posts: 2


So I was promised last year that Lightspeed was working on a way for gift cards that could be purchased either online or in store and then used either online or in store.

Where is this at? Are they joining the rest of the ecommerce universe yet?


  • BrabaryBrabary Member Posts: 10

    A must!!

  • kathypalmerkathypalmer Member Posts: 3

    Agree! Store gift cards are dead. We hardly sell them anymore. To compete online you have to have a gift card that can be sold/redeemed on eCom. LightSpeed please bump this up the list.

  • VanessaDVanessaD Moderator, Lightspeed Staff Posts: 714 moderator

    Hey @RoxyNerd

    There's a feature that was launched recently called Omni Gift Cards which is cross-compatible with both Retail and eCom.

    For more information on this you can consult the following articles or contact support:

    Identifying your Gift Card Version

    Configuring your Gift Card Settings in Retail

    Viewing Gift Card Balances and Details


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.

    All the best!


    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • RainflurryRainflurry Member Posts: 7

    I contacted LS about omnichannel gift cards and they are currently running trials with what they described as "smaller accounts", presumably to work out any issues. We currently have ~$45K in outstanding gift cards and were not eligible at this time. This will be great when it rolls out to all accounts.

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