*****Critical feature missing**** Very disappointed

fetrailersfetrailers Member Posts: 1

We had this feature on Lightspeed onsite ... I thought we would at least have the features we had before ..

I have contacted Retail support and they told me the drag and rearrange items on quotes feature is not on retail. It was a great feature on the onsite for our company. We now have to spend time deleting the quote and re entering it back in the system if I want to bunch things together on a quote instead of just being able to drag the items where they need to be!

This has caused major issues for my employees and I am having to spend more money paying them to do busy work on the computer instead of taking care of my customers.

2 comments

  • ShootersshedShootersshed Member Posts: 120 

    What feature?

    You havent described it in the title nor the text.

  • emacgeeemacgee Member Posts: 37 ✭

    @Shootersshed Sounds like the issue is the ability to manually organize/reorganize items on a sales document by dragging. Like a quote or sale or order. It would certainly be nice, but I don't think that's something that's going to be possible in LSR.

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