Ability to Duplicate Workorders & additonal reply to emails

metiermetier Member Posts: 1

Any idea if there is anything in the works to be able to duplicate a workorder? We frequently offer estimates through the WO function and it would be nice to be able to provide two or more estimates without having to make a bunch of changes or create all new tickets


Also, when emails are sent from the workorder function, the reply's go to the same account that the general sales receipt replies go to which is a huge disconnect from any service department.

3 comments

  • marcsictransitcyclesmarcsictransitcycles Member Posts: 2

    Oh my, this would save so much time. I have to recreate the same quote all the time for customers and the workorder interface is the best way to do for us as well.

    It would be great if the duplicate functionality could be added, similar to what exists in the inventory pages.

  • Uncle_MiltonUncle_Milton Member Posts: 40

    Agreed would be a handy feature

  • Uncle_MiltonUncle_Milton Member Posts: 40
    edited October 28

    oh and fix your message board so I cant click send twice and create a blank post :D

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