Help with Non-shippable items

MykillinKMykillinK Member Posts: 3

I am trying to set this up per the instructions listed here:

https://community.lightspeedhq.com/en/discussion/4252/non-shippable-items

This is not working for me:

  • Our shipping methods (Regular parcel, Xpresspost) are set maximum 100kg
  • Our local pickup is set to maximum 200kg
  • I have added the weight 200kg to one of our products for testing
  • On adding ONE test item to checkout, I am still offered ALL shipping methods
  • When I adjust the quantity of this same test product in my cart (TWO or more), I am now offered Local Pickup as the only option

I have played with the settings, cart quantities, and always get the same result.

Please advise.

Screenshot: Shipping options with ONE test item in the cart


Screenshot: Shipping options with TWO test items in the cart


Screenshot: Local pickup is set to 200 KG maximum weight


Screenshot: Regular Parcel is set to 100 KG maximum weight


Screenshot: Xpresspost is set to 100 KG maximum weight


Screenshot: test product is set to 200 KG


Tags:

2 comments

  • VélomaniaVélomania Member Posts: 33

    Hi

    For us entering a weight of 99999 for an item we do not want to ship is working

  • MykillinKMykillinK Member Posts: 3

    Thank you for the reply - I am having the same result:

    • Set weight for test item to 99999
    • add one item to cart, and it offers me all shipping methods
    • change quantity in cart to 2; and now only offers local pickup

    Very strange how it will only trigger "Local pickup only" when more than one item is in the cart.

Sign In or Register to comment.