Gift Card Sales Do Not Work Today
We have been using Lightspeed for over a year and a half and been selling Gift Cards the entire time. This morning, something with how Lightspeed processes or uses Gift Cards has changed, without warning, and we can no longer sell Gift Cards. How do we get back up and running?? And why were we not warned that this was coming?? I even looked in the release notes, https://www.lightspeedhq.com/release-notes/retail-pos/ last updated September 13, and there is no mention of a change.
Not cool Lightspeed!!! We all like improvements, but not telling us about it and having us stumbling around during a busy day trying to figure out a new system is not nice!
Does anyone know of where I can find some help on getting Gift Certificate sales back up and running? Is there any documentation anywhere??