Hi all. Anyone out there move from Shopify to Lightspeed? I am curious why you did and what you find better in Lightspeed? Really what I am asking is... do you regret moving from Shopify to Lightspeed? LoL.
Yes we regret moving to LS for ecomm. The main reason is that LS themes are all trash (tried a bunch of them including expensive paid options). Shopify allows us to rebrand our site to match our brand and feel... much more customizable and discount structures for online sales are more user friendly and useable... LS requires you to buy the upgraded package to get the full ability to do discounts by brand or category and the canned search function is horrible ... and the apps to improve are only marginally better but again another cost. Currently looking at moving back to shopify with integration to LS retail which for the most part we actually like. LS ecomm seems to be an after thought
Our companies use both Lightspeed Retail POS and Shopify e-com. These are integrated and while it's not truly omnichannel, it is pretty tightly coupled. Custom integration development using their API's made that possible.
Comparing the two is like apples and oranges. Lightspeed originated as an onsite POS solution. Then they acquired MerchantOS for a cloud-based POS. And lastly they implemented an e-com solution. So they are a newer player in the e-com space. What's odd is that the e-com platform should've been built to share the same cloud-based inventory/customer/sales "pot." It isn't, and therein lies the rub.
When it comes to Shopify, they originated as an e-com solution, so it's a more mature platform. Their POS isn't bad, although not as mature as Lightspeed's perhaps. Although they did things right, in that Shopify e-com and POS are all looking at the same "pot." So it's integrated inherently.