Issue: Sync product from Retail store to Ecom store

PengPeng Member Posts: 3

Hi,

I have a issue.

I wanna sync the products from my retail store to ecom store via LightSpeed ecom API. But the write permission is disabled in the ecom store backoffice.

I test create a product via postman, and I got the 404 error:

There are any solutions that I can create the products to ecom store via ecom API?

4 comments

  • Ali_MasoumieAli_Masoumie Moderator, Lightspeed Staff Posts: 215 moderator

    Hi,

    For OmniChannel (Retail - eCom), you have to create the product in Retail (as Retail is leading) and it will get synced to eCom.

  • PengPeng Member Posts: 3

    Thank you Ali Masoumie.

    I found another problem here is that the product in the ecom store has an oldPrice, which cannot be synchronized from retail, I have to update this oldPrice one by one in my ecom backoffice.

    Does anyone know how to synchronize oldPrice from retail to ecom?

  • Ali_MasoumieAli_Masoumie Moderator, Lightspeed Staff Posts: 215 moderator

    You can update the oldPrice with an import in eCom.

  • PengPeng Member Posts: 3

    Ok, got it. It seems that there is no better way.

    Thank you Ali Masoumie.

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