Quote -> Order by customer

RobinKnapenRobinKnapen Member Posts: 4
Is there any way for a customer to convert a quote to an order if the quote has been send and created in the backoffice?
Just wondering, I haven't found any way yet myself
Solar Bouwmarkt B.V.
Software Engineer & Sales Support Manager

5 comments

  • RobinKnapenRobinKnapen Member Posts: 4
    Lightspeed Support mailed me about it, it's not possible.
    So, I made it myself through the API.
    Solar Bouwmarkt B.V.
    Software Engineer & Sales Support Manager
  • JoeyJoey Administrator, Moderator, Lightspeed Staff Posts: 277 moderator

    Sorry for the late response but glad you got an answer, although I would like to add the following:

    When you create a quote from the back office the customer will see this in their "Cart" when logged in.

    From their Cart they can complete the checkout which will convert te Quote to an Order.

    Hope this helps!
    eCom Support Team
    Lightspeed HQ
  • JantienJantien Member Posts: 3

    @RobinKnapen Hi Robin, ik las jouw bovenstaande comment. Hoe heb je dit uiteindelijk gefixt? Wij lopen hier ook tegenaan.

  • JantienJantien Member Posts: 3

    @RobinKnapen Hi Robin, ik las jouw bovenstaande comment. Hoe heb je dit uiteindelijk gefixt? Wij lopen hier ook tegenaan.

  • TheUltimateDeckShopTheUltimateDeckShop Member Posts: 29

    Hey Joey,


    I just tried this today, and that's not working for me. I can create a quote, send a quote but that just sends an email notification. There is no link for the customer to open a quote. The cart isn't populated. Similarly, if I convert to an order, they can't open an order anywhere. Under My Orders, it shows them...but they aren't hyperlinked to display. I feel like something isn't working right.

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