Inconsistent space trimming

DotCommerceDotCommerce Posts: 6Member, Partner partner

Hey guys,

 

We ran into a funky issue today that is a mixture of API and Backoffice issue: the inconsistent trimming of spaces. One of the major issues here is the product title, some people manage to get spaces at the end of their titles. Some API endpoint strip those spaces when we try to send them through the API, giving our software the idea its update failed. If you look at an orders invoice, the spaces are stripped in the product titles there, so comparing titles (which we need to match invoice lines to order lines, together with other data, as there’s no other link between them, but there isn’t always an SKU/EAN/ArticleCode) sometimes gives incorrect results.

 

Could you please make sure the space trimming is done consistently throughout the application (most specifically for Product Titles).

 

Thanks!

DotCommerce B.V.
Lightspeed Elite partner
Phone: +31 (0)85 - 300 1114
Email: [email protected]

1 comment

  • Alex LugoAlex Lugo Posts: 96Administrator, Lightspeed Staff moderator
    Hello Tom,

    I've raised this issue to our Dev team. I will update you asap.
    Alex Lugo
    API Support Specialist
    Lightspeed HQ
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