Requesting Access Token API failed 3 times
roelvanree
Member Posts: 3
in Development
Hi
We have build an web service to extract daily sale data from the retail application. This web service is working fine for the last couple of weeks. Since 3 weeks we have scheduled the web service to run at 22:45 CET. The web service failed 3 times, because it was not able to get the Access Token.
When I re-run the web service again the next morning, it runs fine without any issues.
The web service is not able to find the external host: cloud.merchantos.com
The errors description in our web server is: oracle.fabric.common.FabricInvocationException: javax.ws.rs.ProcessingException: java.net.UnknownHostException: cloud.merchantos.com
Is this a known issue, or is this issue caused on our end?
Best regards Roel van Ree.
1 comment
We had no issues for last days with the API server. How often does your integration run? Are you obtaining a new token through the refresh token endpoint?