Ecom orders not downloading

cargocargo Member Posts: 2
My Ecom orders are not downloading to LS Onsite, this has happened twice before and support told me it was fixed each time, obviously not! can anyone shed any light on this?

1 comment

  • JoeyJoey Administrator, Moderator, Lightspeed Staff Posts: 277 moderator
    Hi Cargo,
    Sorry to hear you are having problems with eCom orders not downloading. An issue with eCom orders not downloading is almost impossible to troubleshoot without the OnSite log files. I will create a support ticket so we can have a look at those logs.
    eCom Support Team
    Lightspeed HQ
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