Update customer's notes

valentin

I am trying to update customer's notes field and getting a 400 response code about some invalid CustomFieldValue

I am sending only 

{

    "Note": {

       "note": "Some text here"

    }

}

Here is the response

PUT https://api.merchantos.com/API/Account/{AID}/Customer/{CID}.json

resulted in a `400 Bad Request` response:
{

    "httpCode":"400",

    "httpMessage":"Bad Request",

    "message":"Invalid CustomFieldValue date="2017-09-21T03:00:00-0400",

}

Why is this happening and how to fix it?

gregarican

Are you setting the HTTP request type as PUT? If you are accidentally setting the request type as POST (like when creating a new customer) then there might be unexpected results. 

Just tested this out and it worked fine for me

PUT https://api.merchantos.com/API/Account/{AccountId}/Customer/{CustomerId}.json HTTP/1.1

Content-Type: text/plain

cache-control: no-cache

Postman-Token: 3d2934c4-54b4-4d49-8a13-e51f7dbfd4b4

Authorization: Bearer {AccessToken}

User-Agent: PostmanRuntime/7.1.1

Accept: */*

Host: api.merchantos.com

cookie: __cfduid=db226f08af7bd70432115fe0872508a6f1518446657

accept-encoding: gzip, deflate

content-length: 50

Connection: close

{ "Note": { "note": "This is an updated note." } }

HTTP/1.1 200 OK

Date: Mon, 24 Sep 2018 19:38:46 GMT

Content-Type: application/json

Content-Length: 1058

Connection: close

x-frame-options: SAMEORIGIN

X-XSS-Protection: 1; mode=block

X-Content-Type-Options: nosniff

X-LS-Acct-Id: 164019

X-LS-OAuth-Client-Id: 64577

X-LS-API-Bucket-Level: 10/100

X-LS-Shard-Id: 18

X-LS-API-Drip-Rate: 5

X-LS-Master-System: true

X-LS-Master-Account: true

X-LS-Master-Catalog: false

Vary: Accept-Encoding

Expect-CT: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"

Server: cloudflare

CF-RAY: 45f7b699090410ed-ORD

@{"@attributes":{"count":"1"},"Customer":{"firstName":"Joe","lastName":"Schmoe","title":"","company":"","companyRegistrationNumber":"","vatNumber":"","creditAccountID":"0","customerTypeID":"0","discountID":"0","taxCategoryID":"0","Contact":{"custom":"","noEmail":"false","noPhone":"false","noMail":"false","Addresses":{"ContactAddress":{"address1":"7980 Maxtown Rd.","address2":"","city":"Westerville","state":"OH","zip":"","country":"","countryCode":"","stateCode":""}},"Phones":{"ContactPhone":{"number":"6142185170","useType":"Home"}},"Emails":"","Websites":"","timeStamp":"2018-09-05T13:36:49+00:00"},"Note":{"note":"This is an updated note.","isPublic":"false","timeStamp":"2018-09-05T13:45:34+00:00"},"CustomFieldValues":{"CustomFieldValue":[{"customFieldValueID":"2493","customFieldID":"1","name":"Legacy ID","type":"string","value":"700000"},{"customFieldValueID":"4041","customFieldID":"2","name":"Anniversary ","type":"date"}]},"customerID":"2504","createTime":"2018-06-03T06:29:15+00:00","timeStamp":"2018-09-05T13:45:34+00:00","archived":"false"}}

valentin

The request is PUT.

It works fine for some customers, but not for all.

The easiest fix is to have the customer go to the custom field setting and check "Include Time"

rsirota

I am having a similar time. Testing in Postman I am trying to add a Note to the customers notes and am getting the following error:

{

"httpCode": "400",

"httpMessage": "Bad Request",

"message": "JSON Input was invalid. Error Message: Syntax error",

"errorClass": "InvalidArgumentException"

}

My PUT statement is:

https://api.lightspeedapp.com/API/Account/{{accountID}}/Customer/8694.json

and the body is:

{

"Note": {"note" : "This is a test note"}

}

I am going to try just doing it in php

rsirota

It was a problem with Postman, the actual code worked!