Is Anyone Here?

I have many issues with Lightspeed that I could use some help with, mostly regarding work-arounds for features that are missing in Lightspeed.

In return, I can offer some really good work-arounds that I've been able to come up with myself over the past 3+ years.

67 Wine


  • HeatherHeather Administrator, Lightspeed Staff Posts: 100 moderator
    Hi there, Paul!

    The beta pool is small but growing and the official launch is this summer. When we launch, we'll open the community to all Lightspeed customers and certified partners which will mean more discussions.

    I would recommend that you start a discussion in our Workflow category. We'll be inviting more OnSite users next week, and when we do, we'll be sure to direct them there first :)

    Thanks for offering to share the tips and tricks with other users that you've developed over the years. It's community members such as yourself whose participation we really appreciate on these forums.

  • jcaprajcapra Member Posts: 4
    Dear Paul.

    I'm here.

  • polbogpolbog Member Posts: 3
    Hi WinePaul, i have a big issue with the sales reports not including items with no sales. It seems incredible that this is not included. When looking for slow selling items that worst performing stock is invisible! What do you do.
  • katiekatie Member Posts: 1
    Hi @polbog, I know it's inconvenient, but I would probably extract a list of all of your items, and a list of all of your sales, and then do an anti-join in an Excel Query to see the items that haven't sold. Hope this helps!
  • SFMassageSupplySFMassageSupply Member Posts: 5
    I'm here too!!
    def having loads of problems getting it all up & going right.
    Feel like my ear is glued to my phone with all the time I've spent w Support!
  • VictoryForBruceVictoryForBruce Member Posts: 9
    Starting to wonder if anyone is alive here as well. Trying to setup eCom atm. We've had the retail side up and running in 5 stores for almost two years. It's great.

    Running into issues with adding product to the eCom side that has previously been "matrixed". Anyone have any experience with this?
  • marccosanmarccosan Member Posts: 2

    Here is new problem that I find and I have also write that onsite community.

    See my problem…I sell big Qtys and then when I want send my Q or Invoice these 2 fields get mesh…

    How I can fix this or can you ask some tech man to make it scaleable etc.. that looks terrible when I send out like that…

    I can fix that using PDF EXPERT but that take time each time at least 30 min and I don’t like this kind of “bug”.

    I need to work fast and be sure that there not come this kind of mistakes!

    If Qty is more then 6 000 000 or 10 000 000 then these look like this!

    I add attachment on email.

    Point is that these 2 fields print over eachotehr and then I cant see what is price or Qty.

    I want to fix this asap!!

    Monday I need to send offers out! And I have many these.



  • Heather_MHeather_M Member, Moderator, Lightspeed Staff Posts: 7 moderator
    edited May 2020

    Hello @marccosan,

    Thank you for reaching out and bringing this to our attention.

    One of our agents has been assigned to your issue and will be reaching out to you shortly.

    Technical Support, Onsite

    Lightspeed HQ


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