Survey

On our receipts I put a link and QR code to a survey. What I would like to do ultimately is offer them something Free for taking the Survey.

Does Lightspeed recommend or work with any companies that have the tracking abilities for Surveys?

Meaning: If someone takes a survey you want to give them some Redeemable code in order to get the Free Item that can be tracked and shown it was either used / invalid etc..

Any thoughts on companies or processes you might have set up to accomplish this would be great.

3 comments

  • Katherine_WelfordKatherine_Welford Moderator, Lightspeed Staff Posts: 31 moderator

    Hi Peter,

    Are you able to get a list of the people who have completed the survey from http://bit.ly/tartsurvey ?

    Alas Lightspeed would have no visibility into this, so redeemable codes from have to come from bit.ly

    If they have some way of providing the customer with that code when they fill out the survery, you could create a 100% discount on specific products.

    You'd have to take note of what codes have been redeemed so people don't try and use them more than once.


    Would that do the trick?

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  • RayIzITRayIzIT Member Posts: 1

    Wouldn't it maybe work to generate a gift code. The gift code could come from an email triggered by the thank you page on the survey. Lightspeed has various payment types, and you can generate codes for later redemption in person or online.

  • Katherine_WelfordKatherine_Welford Moderator, Lightspeed Staff Posts: 31 moderator

    Hi Ray, please note that the address to the survey that Peter has put in as his QR code has nothing to do with Lightspeed. There is no coding or integration between the two (you can enter any website on the Company Settings page), so that left of granularity is not possible.


    If you make use of such survey sites, you could check with them to see if they could generate unique gift codes. It would then be up to you to track what gift codes have or have not been used outside of Lightspeed.

    Lightspeed Restaurant tech support

    Lightspeed HQ


    Visit our Help Center

    Toll-free: 866-932-1801 | Montréal 514-907-1801

    Australia: +61-2-8488-3146 | United Kingdom +44-20-3695-9599

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