Why does lightspeed add a discount to orders imported from SmartEtailing?

Hey Community,

I'm new here and am doing some testing of web orders for our website - we use a SmartEtailing Integration to export inventory from Lightspeed, and a second integration to export orders from our website into Lightspeed

Unfortunately Lightspeed is adding discounts to products in the created "Quote" after importing orders. Anyone have ideas on why this is happening?

I've reviewed the data that is sent from SmartEtailing, and confirmed that there is no discount amount - so the problem seems to be when Lightspeed creates the quote.

Best Answer

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