You can view this by going into the item's history card and viewing the lines that note a change in cost was done and no quantity was modified. (example below)
———
If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.
If the price change was done in a sale, the event log of that sale would include what was inputted as the final price. In the item card, if the price is changed there and then sold later on, no. Those logs are not kept in the software for the time being.
———
If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.
This is very surprising. Wrong of me to update pricing in a couple of categories without realizing that there is no practical way to track changes.
I updated retail prices on a large number of items to reflect ongoing cost changes and to fix prior mistakes. I have to give my staff directions on what items to re tag for retail.
In this day and age we are receiving notification of price increases on multiple items almost every day. Many of these changes require us to update sales prices before we receive goods. Otherwise we are taking orders at old prices and filling orders at new costs. This situation is common in any time of inflation or of market disturbance. We are now in the 21st month of major market disturbance. To not have recognized and solved the tracking required in this situation is a major failing on the part of Lightspeed. Please fix this.
Yossarian
Member Posts: 9
8 comments
Hi @Yossarian ,
You can view this by going into the item's history card and viewing the lines that note a change in cost was done and no quantity was modified. (example below)
———
If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.
All the best!
Vanessa
Lightspeed Retail Support
866-932-1801 ext. 2 (Toll-Free)
514-907-1801 ext. 2 (Montreal)
I'm looking for a history of price changes, not cost changes. Is there a log for that?
Hi @Yossarian ,
If the price change was done in a sale, the event log of that sale would include what was inputted as the final price. In the item card, if the price is changed there and then sold later on, no. Those logs are not kept in the software for the time being.
———
If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.
All the best!
Vanessa
Lightspeed Retail Support
866-932-1801 ext. 2 (Toll-Free)
514-907-1801 ext. 2 (Montreal)
I would definitely like to see price changes and the employee ID who made the price change as a logged part of the item record history.
Hey @EricRiley
Thanks for providing the feedback! I'll note it.
———
If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.
All the best!
Vanessa
Lightspeed Retail Support
866-932-1801 ext. 2 (Toll-Free)
514-907-1801 ext. 2 (Montreal)
I also support this request.
This is very surprising. Wrong of me to update pricing in a couple of categories without realizing that there is no practical way to track changes.
I updated retail prices on a large number of items to reflect ongoing cost changes and to fix prior mistakes. I have to give my staff directions on what items to re tag for retail.
In this day and age we are receiving notification of price increases on multiple items almost every day. Many of these changes require us to update sales prices before we receive goods. Otherwise we are taking orders at old prices and filling orders at new costs. This situation is common in any time of inflation or of market disturbance. We are now in the 21st month of major market disturbance. To not have recognized and solved the tracking required in this situation is a major failing on the part of Lightspeed. Please fix this.
I too would like to request this feature.